E-Business Strategy, Sourcing and Governance by Petter Gottschalk

By Petter Gottschalk

E-Business process, Sourcing and Governance is predicated at the premise that it's tricky, if now not most unlikely, to control a contemporary enterprise or public association with out no less than a few wisdom of the making plans, use, keep an eye on and merits of knowledge know-how. Managers have to have an realizing of technique improvement for IS/IT that covers e-business procedure, sourcing of carrier, and governance of IS/IT determination rights. E-Business method, Sourcing and Governance provides rising views that impression IS/IT procedure paintings, comparable to new e-business versions, the starting to be variety of sourcing innovations and revised types for governance of IS/IT.

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2002). 1. The difference can be demonstrated using a business example. The business example is concerned with handling of customer complaints. As long as customers do not complain, then ecommerce may be sufficient for electronic transactions with customers. 1. E-commerce is part of e-business E-Commerce is what you do… E-Commerce • Marketing • Selling • Buying of products and services on the Internet E-Business is what you are… E-Business • Enterprise designed for success in the Information Age • Creates new sources of shareholder value • Building customer loyalty • Optimizing business processes • Creating new products and services • Managing risk and compliance • Reaching new markets • Enhancing human capital • Harnessing technology • Achieving market leadership Copyright © 2006, Idea Group Inc.

Transaction costs are the costs of searching for sellers and buyers; collecting information on products; negotiating, writing, monitoring, and enforcing contracts; and the costs of transportation associated with buying and selling. However, as supply chains are becoming more dispersed and global in their orientation, and thereby have given rise to the problem of coordinating flow of information and materials across organizations that are linked together, transaction costs will rise (Grover & Malhotra 2003).

Sitting behind these blockades only gives competitors time to catch up or leapfrog the innovator. An innovator often has to run. Running means changing some subset of components or linkages of business models or reinventing the whole business model to offer the customer better value. Running can give a firm many first-mover advantages, including the ability to control parts of its own environment. In an age of rapid technological change, the run strategy becomes extremely important because blocking is more difficult.

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